10-year warranty for consumer purchases
Smedbo’s bathroom accessories are of very high quality, where great care and attention has been paid to materials, manufacturing, form and function. All Smedbo bathroom ranges come with a 10-year warranty, except DRY towel warmers and Outline Lite pedal bins, which have a 5-year warranty. Please note that mirrors with item numbers beginning with Z are not covered by Smedbo’s 10 year warranty. For these products the current consumer law applies.
If a defect in the functioning of the product appears within the warranty period, we undertake, on presentation of the receipt or other proof of purchase, to repair or replace the product with an equivalent product or, if this is not possible, to refund the price paid by the customer for the product.
The customer must notify the point of purchase/distributor in writing as soon as possible after discovering a defect in the functioning of the goods. The point of purchase/retailer then passes the matter on to Smedbo.
Our guarantee applies only to the product itself and not to any consequential damage that may occur.
The guarantee is valid provided that the defect is not due to the customer’s negligence or abnormal use. This warranty does not affect the customer’s statutory rights.